CDW ServiceNow ORCHESTRATE SERVICES
Drive ServiceNow Implementation and Adoption
ServiceNow® implementations are complex, but a proven methodology can help ensure a smooth and complete integration for your business. A comprehensive communication and training plan can also encourage ServiceNow® adoption across your organization.
Design your custom ServiceNow solution.
Accelerate ServiceNow Adoption
Crisis Response Portal
When a disaster hits, there are even more daily fires to put out, and maintaining a sense of calm while keeping everything on track becomes top priority. The CDW Crisis Response Portal helps you get quick and accurate information out to your people in one centralized place, all built on the ServiceNow platform.
Using the ServiceNow Adaptive Implementation Framework (SAIF), our technicians deliver custom applications and upgrade assistance while keeping your team involved from start to finish. SAIF approaches implementation with core components that help create standardized, repeatable and scalable business services across your organization. Choose between dual phase or full implementation of both IT and non-IT applications and align your processes to industry best practices before launch.
Get up and running fast if you’ve never implemented ServiceNow. JumpStart by CDW is a cost-effective approach that leverages experience and proprietary tools to accelerate timelines and maximize results for new implementations. All JumpStart plans include a custom request and service catalog as well as a service portal. Plus get training before the implementation and ongoing process and technical guidance afterwards.
A ServiceNow implementation is a major organizational undertaking, but expert guidance can make the transition smoother. Ensure your platform is fully ready to solve your business problems with additional services like consultant-led application testing, fulfiller training and configuration documentation.
Marketing Go-Live Support
If you build it, they won’t necessarily come – a successful ServiceNow implementation is dependent on high adoption rates for an organization. Whether you need to develop a communication and marketing plan from scratch, secure buy-in from company leadership, or create short, non-technical instructional videos, CDW can help you educate users and encourage ServiceNow best practices company-wide.
As a ServiceNow Authorized Training Partner, we offer instructor-led and highly interactive courses that drive adoption, create consistency and increase productivity among your ServiceNow users. Courses are available both online and onsite and are designed to boost ServiceNow expertise across all skill levels.