- Technical support
- for Ivanti Cloud Services/Management Gateway
- phone consulting
- 1 year
The Professional Maintenance Agreement (PMA) is a basic support package, offering basic product knowledge. This support includes all product updates, access to public areas of the Support Web site, phone support, private access to the LANDesk Solution Knowledge Base and the current top solutions, private online case creation, allowing new case creation, viewing and modification, remote problem resolution (Internet based).