HP Care Pack Active Care Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel
Quick tech specs
- Warranty offers a reliable,convenient problem-solving solution
- Get valuable support at your doorstep without traveling one bit
- Next Business Day
- 4 Year service duration to ensure maximum efficiency and precise
- Features parts replacement service that helps you handle any mishaps
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- Parts and Labor service response time for better accommodation with maximum reliability
Know your gear
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Features
HP Active Care with Accidental Damage Protection (ADP)HP Active Care with Defective Media Retention (DMR)
HP Active Care with Travel Coverage