SonicWall Aventail E-Class SRA Virtual Assist - license - up to 50 concurrent technicians

SonicWall Virtual Assist is a remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to a computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.