Quick tech specs
- Technical support (renewal)
- corporate
- phone consulting
- 24x7
- for NetBackup Family
- CLP
- 1 year
- response time: 15 min
Know your gear
With deep knowledge of your solution and familiarity with your IT environment, the Remote Product Specialist can help get your mission critical application up and running as quickly as possible in the event of an issue or an unplanned outage.
In addition to priority call queuing, you'll have access to the product expert who will understand your products and has a deep understanding of your unique IT environment. In the event of an unplanned outage, this hands-on knowledge helps your environment get back online as quickly as possible.
In addition to priority call queuing, you'll have access to the product expert who will understand your products and has a deep understanding of your unique IT environment. In the event of an unplanned outage, this hands-on knowledge helps your environment get back online as quickly as possible.